Retail operations · Premises liability · Expert testimony

WittyExpert LLC · Avram Klein, MBA

Retail operations insight. Credible expert opinions.

Expert consulting and testimony for attorneys handling retail safety and premises liability matters—grounded in more than 15 years of hands-on operational leadership.

Expert Services

Clear analysis at every stage of the matter.

WittyExpert helps counsel translate retail practices, surveillance, policies, and physical conditions into focused, supportable opinions.

01

Case Review & Liability Analysis

Evaluation of incident materials, store policies, deposition testimony, photographs, and records to identify operational issues and develop case strategy.

02

Surveillance Video Analysis

Detailed timeline development focused on hazard creation, employee proximity, inspection opportunities, response, and post-incident activity.

03

Site Inspections

On-site evaluation of layouts, displays, walking surfaces, sight lines, aisle access, safety practices, and relevant physical conditions.

04

Reports, Depositions & Trial

Clear written opinions and practical testimony that connect industry standards to the facts while remaining understandable to judges and juries.

Avram Klein, founder and principal of WittyExpert LLCThe Expert

Experience built inside real operations.

Avram Klein, MBA, is the founder and principal of WittyExpert LLC and currently serves as Vice President of Operations at Healthy Bites Collective, the premier food-service program provider for private and charter schools in New York City. His leadership background spans supermarkets, wholesale distribution, restaurants, catering, e-commerce, logistics, and multi-site food-service operations.

As a former supermarket General Manager, he led a high-volume retail operation with approximately $20 million in annual sales and more than 60 associates. His responsibilities included safety and inspection programs, merchandising, staffing, receiving, loss prevention, customer service, and day-to-day store execution. He also served as an e-commerce manager for Wakefern Food Corp., the nation’s largest retailer-owned supermarket cooperative, where he helped build and launch micro-fulfillment centers and advance online grocery operations.

Avram earned his MBA from Yeshiva University and his BA from Binghamton University. His combination of formal business education and firsthand operational experience provides counsel with an expert who understands not only how policies are written, but how retail environments actually function.

Case Focus

Retail incidents require operational context.

Analysis is tailored to the specific environment, the available evidence, and the practices a reasonably operated retailer should follow.

Slip, Trip & Fall

Inspection practices, notice, floor conditions, spill response, weather protocols, and employee observation opportunities.

Merchandise & Displays

Product placement, stacking, shelf loading, display stability, customer access, and falling-merchandise events.

Store Operations

Staffing, training, supervision, documented procedures, aisle management, receiving, and hazard-prevention systems.

Representative Retail Matters

Experience across national and regional retailers.

Retail operations and safety issues evaluated in matters involving the following companies and affiliated brands.

Matter reviewedWestern Beef
Matter reviewedOllie’s Bargain Outlet
Matter reviewed
HomeSense / TJX
Matter reviewedShaw’s Supermarket
Matter reviewedWalmart
Matter reviewedTarget
Matter reviewedKroger
Matter reviewedTops Friendly Markets
Matter reviewedWalgreens

Company names are used solely to identify matters in which WittyExpert provided analysis and do not imply affiliation, sponsorship, or endorsement.

New Matters

Let’s discuss the facts of your case.

For retention inquiries, case reviews, or availability, contact WittyExpert with the jurisdiction, key deadlines, and a brief description of the matter.

Contact WittyExpert